{"id":4132,"date":"2020-09-11T12:33:40","date_gmt":"2020-09-11T10:33:40","guid":{"rendered":"https:\/\/www.datavaloris.com\/?page_id=4132"},"modified":"2020-09-11T18:13:48","modified_gmt":"2020-09-11T16:13:48","slug":"clemence-consulting","status":"publish","type":"page","link":"https:\/\/www.datavaloris.com\/en\/clemence-consulting\/","title":{"rendered":"Prospection & recouvrement"},"content":{"rendered":"
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prospection \/ recouvrement :
Quand l'INTELLIGENCE ARTIFICIELLE aide \u00e0 D\u00c9COMPLEXIFIER ET ANTICIPER<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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A l\u2019\u00e8re du \u00ab Friction-less \u00bb ou comment simplifier au maximum le parcours du client et fluidifier les processus pour am\u00e9liorer son exp\u00e9rience, l\u2019IA nous a permis d\u2019aider nos clients pour : <\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\"icon_focus_bleu\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Focaliser l\u2019effort de vente sur les produits et services qui ont le plus de chance de plaire \u00e0 leurs clients (comme Netflix qui propose une s\u00e9lection de s\u00e9ries adapt\u00e9e \u00e0 chacun)\u202f\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Recouvrer un grand nombre de factures en pr\u00e9servant l\u2019exp\u00e9rience client\u202f<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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RECOUVREZ UN GRAND NOMBRE DE FACTURES
EN PR\u00e9SERVANT L\u2019EXP\u00e9RIENCE CLIENT<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\tNous avons utilis\u00e9 l\u2019IA pour r\u00e9duire les co\u00fbts de gestion, en proposant la meilleure prochaine action de recouvrement possible, en fonction du contexte et des habitudes de relation entre le charg\u00e9 de recouvrement et un client donn\u00e9.<\/strong> L\u2019IA imite la fa\u00e7on de travailler du charg\u00e9 de recouvrement et diff\u00e9rencie son approche en fonction du client. Cela fait gagner du temps et l\u2019organisation peut se concentrer sur un service premium pour les clients strat\u00e9giques.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Il est int\u00e9ressant de souligner tout le travail amont sur les donn\u00e9es (5 ans d’historique), compl\u00e9t\u00e9 par de la \u201cData Visualisation\u201d pour que le m\u00e9tier touche du doigt ses donn\u00e9es et le fait que l\u2019IA qui a appris \u00e0 recouvrer pour ce charg\u00e9 de recouvrement a d\u00e9j\u00e0 un acquis pour apprendre les pratiques d\u2019un autre charg\u00e9 de recouvrement, comme un collaborateur qui enrichit ses connaissances au fur et \u00e0 mesure de ses exp\u00e9riences professionnelles.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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un service premium aux clients \u00ab Gold \u00bb, la multiplication par 4 du nb de relances et par 2 de la vitesse d\u2019encaissement et du cash disponible<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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PROPOSEZ LE BON PRODUIT\/SERVICE<\/br> & FOCALISEZ LA PROSPECTION<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nous avons utilis\u00e9 l\u2019IA pour donner un avantage concurrentiel \u00e0 notre client en identifiant les entreprises \u00e0 prospecter dans le cadre de renouvellement de flotte de v\u00e9hicules.<\/strong> L\u2019IA permet de concentrer les sollicitations sur les prospects qui ont le plus de chance d\u2019acheter un produit donn\u00e9 : pas de sur-sollicitations, gain de temps et de chiffre d\u2019affaires \u00e0 la clef.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Gr\u00e2ce \u00e0 l\u2019\u00e9tude que nous avons men\u00e9e en amont du projet, nous avons pu rapidement trouver la valeur ajout\u00e9e que le m\u00e9tier et ses partenaires<\/strong> internes et externes allaient pouvoir obtenir \u00e0 court, moyen et long terme. Ici plut\u00f4t que de risquer de passer \u00e0 c\u00f4t\u00e9 d\u2019une vente en am\u00e9liorant le ciblage des campagnes marketing, la priorit\u00e9 a \u00e9t\u00e9 donn\u00e9 \u00e0 la focalisation de l’effort de vente. Puis nous avons mis en service en 3,5 mois un \u201cMVP (Produit Minimum Viable d\u2019apr\u00e8s la m\u00e9thode Agile)\u201d en mode Saas avec de vraies donn\u00e9es et des r\u00e9sultats concrets. Ce qui a permis de garder motiv\u00e9 le m\u00e9tier pour it\u00e9rer et am\u00e9liorer en mode Agile le produit bas\u00e9 sur l\u2019IA.<\/strong><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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b\u00e9n\u00e9fice client<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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multiplication du taux de transformation par 1,5<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Aujourd\u2019hui les entreprises font face \u00e0 un environnement instable (Covid19, concurrence\u2026). La transformation digitale et l\u2019av\u00e8nement de la consommation \u00e0 l\u2019usage et de l\u2019abonnement s\u2019acc\u00e9l\u00e8rent. Le consommateur devient abonn\u00e9 et la mon\u00e9tisation de la relation client implique des nouvelles fa\u00e7ons de conqu\u00e9rir, facturer, recouvrer et satisfaire les clients.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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DataValoris travaille avec Cl\u00e9mence Consulting
sur l\u2019impl\u00e9mentation industrielle de l\u2019IA au service des M\u00e9tiers<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Cl\u00e9mence Consulting, sp\u00e9cialiste de l\u2019\u00e9conomie de l\u2019usage et de l\u2019abonnement<\/strong>, en particulier le d\u00e9veloppement des ventes, la r\u00e9duction des co\u00fbts de gestion et la gestion des talents<\/strong>, notamment par le digital, les donn\u00e9es et le d\u00e9veloppement du capital humain<\/strong>, applique l\u2019IA \u00e0 deux domaines : la Vente et le Recouvrement.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

prospection \/ recouvrement : Quand l’INTELLIGENCE ARTIFICIELLE aide \u00e0 D\u00c9COMPLEXIFIER ET ANTICIPER A l\u2019\u00e8re du \u00ab Friction-less \u00bb ou comment simplifier au maximum le parcours du client et fluidifier les processus pour am\u00e9liorer son exp\u00e9rience, l\u2019IA nous a permis d\u2019aider nos clients pour : Focaliser l\u2019effort de vente sur les produits et services qui ont […]<\/p>","protected":false},"author":4,"featured_media":3029,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"yoast_head":"\nDataValoris\u202f& Cl\u00e9mence Consulting\u202fau service de l'implantation de l'IA en entreprise<\/title>\n<meta name=\"description\" content=\"Datavaloris, sp\u00e9cialiste de la g\u00e9n\u00e9ration automatique d'IA et Cl\u00e9mence Consulting, sp\u00e9cialiste de l\u2019\u00e9conomie de l\u2019usage et de l\u2019abonnement ont travaill\u00e9 \u00e0 l\u2019impl\u00e9mentation industrielle de l\u2019IA\u202fau service des M\u00e9tiers.\u202f\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.datavaloris.com\/en\/clemence-consulting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DataValoris\u202f& Cl\u00e9mence Consulting\u202fau service de l'implantation de l'IA en entreprise\" \/>\n<meta property=\"og:description\" content=\"Datavaloris, sp\u00e9cialiste de la g\u00e9n\u00e9ration automatique d'IA et Cl\u00e9mence Consulting, sp\u00e9cialiste de l\u2019\u00e9conomie de l\u2019usage et de l\u2019abonnement ont travaill\u00e9 \u00e0 l\u2019impl\u00e9mentation industrielle de l\u2019IA\u202fau service des 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